Return
Policy
Option 1:
We
accept returns for refund with a 10% restocking fee and only if the
following conditions have been met.
-
Purchaser must contact us by phone within 30 days of receiving the package for a return authorization number.
-
All product must be in new condition with original box, boot filling, toe cardboard and tags attached.
-
Footwear must not have signs of being worn. We can not sell worn footwear.
-
Shipping costs are not refunded and are the responsibility of the purchaser.
-
Product must be returned within 28 business days of receiving the return authorization number.
Option 2:
We
accept returns for Exchange and only if the following conditions have been
met.
-
Purchaser must contact us by phone within 30 days of receiving the package for a return authorization number.
-
All product must be in new condition with original box, boot filling, toe cardboard and tags attached.
-
Footwear must not have signs of being worn. We can not resell worn footwear.
-
Shipping costs are not refunded and are the responsibility of the purchaser.
-
Product must be returned within 28 business days of receiving Return authorization number.
In
the event we have made an error in your order we will absorb all shipping
charges.
We are
customer service driven and we will do what we can to make sure your
experience with us is 100%.
Contact Returns and Exchanges
Toll Free Canada & USA : 1 888 662 3668
International: 1 250 591 8876
INDEX
- Customer Service
- Begin Shopping
- Return Policy
- New Arrivals
- Sizing Tips
- Promotions
- Terms & Conditions
- Store Hours
- Mailing Address
-
Privacy Policy
Track your package - Testimonials
- FAQ
Our Mukluks and Moccasins are 100%
Canadian !


